Please check the following points:
■Make sure your email address is correct
Confirm that the email address you have entered is correct.
■Check your spam filter settings
Please confirm that emails from DLsite are not being sent to your spam folder.
Also, please make sure your mail software or email provider's spam filter settings are set to allow emails from the dlsite.com domain.
[DLsite domain]
dlsite.com
■Try an alternative email address
If reviewing the spam settings does not solve the problem, please try using an alternative email address of another domain.
We recommend creating a free email account with major services such as Google or Yahoo as certain email domains run by Internet Service Providers censor their customer's emails.