If your payment is overdue for an extended period of time and we are unable to contact you, your case will be handed over to the agency below, who will carry out all further investigations, negotiations, and billing.
■Kiraboshi Servicer, Ltd. (きらぼし債権回収株式会社) (Licensed by the Minister of Justice #110
Formerly: HS Servicer, Ltd. (エイチエス債権回収株式会社)
Phone ：03-6864-0707
FAX ：03-6864-0708
If payment is still not made via Kiraboshi Servicer, Ltd, the case will be passed to the following law office.
■Kanda Otamagaike Law Offices
Phone ：03-5809-2051
FAX ：03-5809-2052
- Non-malicious claims are also covered, especially if you have not changed your address.
- Please direct all collection inquiries to the above contact methods.
- Please carefully confirm the phone numbers before calling.
* Please note that Delayed Payment at Convenience Store, Bank Transfer payment and Postal Transfer payment options ended January 31, 2021.
Please see below for more details.
For customers that wish to use a delayed payment option, please consider using the "atone Next-Month Payment(Convenience Store / Bank Transfer)" payment option or "Paidy" payment option.
(Please note: some of these payment methods may not be available outside of Japan.)