To download and view a product that requires the special viewer, you need to install special software according to its category.
You do not need to install the software if you view it in browser.
○On Windows
■Operational requirements
| OS requirement | Windows 10 Windows 11 |
* As Microsoft has ended support for Windows XP, Windows Vista and Windows 7, 8, 8.1, our support for these OS has ended as well.
The software may continue to run without issue; however, DLsite does not offer any support for it.
* Internet connection is required at the time of authentication.
■Special viewer Download
After you extract the product file, please find an html file ending with "_readme.html". The necessary software for the purchased products and other important information is indicated in this file. When the download is complete, double-click the downloaded file to install the software.
| Viewer name | File extension | Download |
| DLsite Viewer | .dlst | |
| Cypher Guard for PDF | .cpd |
|
*For more details about how to operate DLsite Viewer, please refer to [ DLsite Viewer User Manual ].
*You need to separately install the 32bit version of [ Adobe Reader DC ] (free software) for Cypher Guard for PDF. [OCT 1st 2021: The 64bit version is currently incompatible and will cause an error: CPD151-1]
■Authorization and Viewing
Authentication is required only the first time you view a product. (When you double-click the product file, the following window will appear.)
Please enter your DLsite login ID and password.
If you choose to save your login ID and password, they will no longer be requested when you view the product.
■Notice
Products which require the special viewer have the following limitations to prevent unauthorized redistribution.
- They are viewable only on the PC in which you authenticated the file(s).
- Capture and print functions of images are disabled. (Although printing or capturing images may be possible with a demo version, you cannot use these functions with the purchased version.) The files are not viewable via Remote Desktop or virtual operating environments such as Virtual PC.
- The files are not viewable on Windows OS that is installed on virtual PC software (VMware, crossover, etc.).
■Operation When Using Anti-Virus Software
Sometimes, anti-virus software such as avast! or Norton Internet Security may falsely recognize the software as a virus and prevent you from downloading or browsing the file(s).
If this is the case, please try downloading or browsing the file(s) with your anti-virus software temporarily turned off, or manually set allowances for the software.
Especially when you are using free anti-virus software such as avast!, AVG, ANTIVIR and COMODO, please confirm the normal operation of the software prior to making a purchase.
○On Android, iOS
■動作環境
| OS requirement | Android 6.0.0 or above |
| iOS 12.2 or above |
■Special viewer download
| OS | Viewer name | Download |
| Android | DL Viewer | |
| iOS | PF Viewer |
* Approx. 10MB of storage space required to install the application.
■Authorization and Viewing
Authentication is required only the first time you view a product. DLsite
Please enter your DLsite login ID and password.
If you choose to save your login ID and password, they will no longer be requested when you view the product.
| Android | iOS |
■Notice
- - We recommended using a Wi-Fi connection when downloading products.
- - Special viewer products have the following restrictions in place for copy-protection purposes:
* The product cannot be viewed in applications other than the special viewer
* The product cannot be viewed on any device that hasn't been authenticated. The authentication step is required for viewing on any new devices. - - Cannot be downloaded via Firefox. Please use another browser when downloading.