If you purchase points via an external website such as DLPay, a 16 digit serial code should be sent to the email address you register at the time of purchase.
That serial code then needs to be entered into the following page on DLsite to be converted into points.
DLsite: Serial Code input
https://www.dlsite.com/home/mypage/user/serial/point?locale=en_US
Points purchased external to our website from third party services are not / cannot be automatically credited to a DLsite service account.
The time it takes for points to be added may differ depending on your payment method.
■Immediately Added Payment Methods
- Credit card
- BitCash
- WebMoney
■Payment Methods that May Take Approx. 5~30 Minutes to be Added
- d-Pay
- LINE Pay
- PayPay
- FamiPay
- Rakuten Edy
- Net Banking
- Convenience store prepayment
After you make a purchase, a notification about points added will be sent to your registered email address.
If your points have not been applied within 1 hour of the time of purchase, please Contact Us .