DLsiteユーザーヘルプ

Frequently searched keywords

• I have forgotten my Login ID and/or password
• The error message "Login ID/password combination you entered is incorrect." appears when attempting to log in
• My Purchase History disappeared
• I purchased a product, but didn't receive any points
• I rated a product, but didn't receive points
• I want to purchase viviON points
• My points disappeared
• I purchased DLsite points but I haven't received any points.
• I accidentally purchased an illegitimate code.
• How can I set my system locale to Japanese?
• DLsite is currently seeking your feedback!
• [Important] DLsite Play, comipo Play, comipo Maintenance Notification (July 30, 11 AM to 12 PM JST)
• Regarding PlayDRM Authentication Trouble [Update #2]
• Frequently Asked Questions