DLsiteユーザーヘルプ

Frequently searched keywords

• The error message "Login ID/password combination you entered is incorrect." appears when attempting to log in
• My Purchase History disappeared
• I get an error message when paying with or registering a (credit) card
• My coupon disappeared
• My PC game will not start.
• My purchases don't display on DLsite Play
• [Important] Notice Regarding New Releases and Support during the New Year's Holidays