Download / Decompression
Running Games / Viewing Works
- My PC game will not start.
- How can I set my system locale to Japanese?
- How do I view voice comics?
- Can I run a product purchased on PC on smartphone?
- Using Tablet Devices
- I cannot play a movie (the screen remains dark)
Browser Streaming (DLsite Play)
- What is browser streaming (DLsite Play)?
- What are the recommended device settings for DLsite Play?
- My purchases don't display on DLsite Play
- DLsite Play won't load, and the screen is white
- I get an error "Failed to acquire product information"
- I can no longer temporarily save on Dlsite Play
PlayDRM
- What is PlayDRM?
- Where can I check my license key / serial number?
- "Failed to connect to the authentication server." (connect ETIMEDOUT)
- A different serial number was displayed / authentication was unsuccessful
- I reached the serial key reissue limit
- A short while after launching a (PlayDRM) game, it suddenly closes
DL Play Box
DLsite ADV
DLsite NEST
- Tell me about DLsite Nest.
- Points to Note When Starting to Use Version 2.0 and Above
- Change the folder path for games downloaded with Nest
- DLsite Nest automatic update download not progressing
- Clicking the PLAY button does not start the game.
- I want to cancel my download.